Holiday Inn Express Hartford South - Rocky Hill, an IHG Hotel

I thought the manager Andrew was exceptional and so friendly going out of his way to welcome us. Even on check in Andrew let us in a just a little early to accommodate my elderly sister who was not feeling well. Then checked in on us later to see if we were okay. This is so rare these days so thank you Andrew for your kindness. My sister appreciated it so she could rest her sore back from the long car ride. The hotel is really new, beds were so comfortable and the shower pressure better than most hotels.Everyone was lucky to get a restful sleep. It is a quiet hotel despite being near the highway. We went to On the Border for dinner and the food was delicious. Lots of choices around there for lunch or dinner. Next day I met a Harlem Globetrotter Irwin and he took a picture of me in front of their bus. That was exciting. Irwin was six foot nine inches tall and so polite. The breakfast consisted of all the normal things to eat and they have a pancake machine. I liked how they have fruit for breakfast and yoghurt so different preferences to pick.

The beds were very comfortable. The water was hot. Front desk were friendly and kind

I like the location as it is very quiet and close to many restaurants. The staff was also very professional and nice

We loved this hotel! This property was exceptionally clean and well-maintained. While we used to prefer Marriott’s, our stay at this property had us discussing how much we now love Holiday Inn Express. We even met the GM and he checked to see if we needed anything- very kind. Clean, kind- exactly what you need. Thank you!

The front desk staff were very polite and accommodating. For the value, the quality of the room, bed and bathroom were good. The breakfast offered a variety of hot meal items which was a great way to start the day.